ChairZone

Frequently Asked Questions

Find answers to common questions about our products, shipping, and policies.

Product Questions

While both are designed for comfort, gaming chairs often feature a racing-style design with more pronounced side bolsters and recline capabilities (up to 180°). Ergonomic office chairs focus more on subtle, adjustable support for long work hours, such as dynamic lumbar support and 4D armrests.

Our chairs are designed for easy assembly. Each chair comes with a clear, step-by-step instruction manual and all the necessary tools. Most customers are able to assemble their chair in under 20 minutes.

Shipping & Delivery

We offer free standard shipping on all orders. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days depending on your location.

Yes. Once your order has been shipped, you will receive an email confirmation containing a tracking number. You can use this number to track your package on the carrier's website.

Warranty & Returns

All our chairs come with a comprehensive 5-year warranty that covers all functional components. This includes the armrests, casters, gas lift, and mechanism. Aesthetic defects are not covered.

We offer a 30-day risk-free return policy. If you are not satisfied with your chair for any reason, you can return it within 30 days of receipt for a full refund. The chair must be in its original packaging and in like-new condition.

Still Have Questions?

Our team is ready to help. Please get in touch with us, and we will be happy to assist you.

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